Making commuters' lives easier.
No more standing in long queues at the station. Top up from the comfort of your home or on the go.
You should be able to top up your card from your phone, anytime, anywhere. No kiosks needed.
We don't charge you a cent more than the top-up amount. R100 top-up = R100 on your card.
Get moving in four simple steps.
Send your transport card number via WhatsApp .
Select the pass or top-up amount you need.
Pay with your Visa or Mastercard bank card.
Your card is topped up and ready to use!
Everything you need to know about Kugo.
Simply WhatsApp us , send your transport card number, choose your top-up amount, pay with your card, and your top-up is done in 60 seconds!
Absolutely! We use bank-level encryption. Your card details are never stored on WhatsApp. Your payment information is protected with the same security standards used by major banks.
Yes! 100% FREE. No transaction fees, no monthly fees, no hidden charges. R100 top-up = R100 on your card.
We partner with transport operators and payment providers who cover transaction costs. Our mission is to make commuters' lives easier, not to charge fees.
Most top-ups are completed in under 60 seconds! Once your payment is confirmed, the funds are instantly added to your transport card.
Our support team is here to help! Contact us via WhatsApp at 067 078 7787 (dedicated support line) or message us at 061 612 3032.
We accept Visa and Mastercard. All payments are processed securely.
Yes! You can top up cards for family members, friends, or anyone else. Just enter their card number when prompted.
WhatsApp us immediately at 067 078 7787 with your transaction details.
If you haven't completed payment yet, simply restart. If payment went through, contact us immediately at 067 078 7787.
Receipts are sent automatically via WhatsApp . If you can't find it, message us 'Receipt' and we'll resend it.
Questions, ideas, or feedback—let’s make progress together.

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